1. Who we are and how to contact us
Kitecut is the brand providing the video and audio editing software available at kitecut.com. In these terms, “Kitecut”, “we” and “us” mean the provider of that software. Contact us about the service, your account or these terms at aarrsubhani@gmail.com.
By using Kitecut, you agree to these terms. If you do not agree, do not use the service. You must be legally able to enter into an agreement, or use the service with the consent and supervision of a parent or guardian.
2. What the service provides
Kitecut provides browser-based video and audio editing, including trimming, compression, conversion, transcription and export. Media processing runs on your device. The optional hosted AI assistant turns your instructions into proposed editing plans that you can review before running.
Keep a backup of your originals and review every export. Processing speed, supported formats, output quality and maximum file size depend on your device, browser and file. AI responses may contain mistakes, and an editing plan does not guarantee that a particular device can render it.
3. Accounts and acceptable use
Provide accurate account information and keep your sign-in credentials secure. You are responsible for activity on your account and for having the necessary rights and permissions for your media and instructions.
Do not use Kitecut for unlawful activity, infringement, fraud, harassment or harmful content. Do not bypass account quotas, share accounts to evade limits, interfere with the service, or attempt unauthorized access. We may restrict an account when reasonably necessary to address abuse, security risks or a breach of these terms. This does not remove rights you have under applicable law.
4. Free and Pro plans
Local editing and exports are free. A signed-in Free account receives 20 AI requests per UTC calendar month. Pro is a monthly subscription that includes 300 total AI requests per subscription billing month. Its current price is shown on the pricing page and confirmed at checkout. Pro has no paid-plan trial.
One completed assistant response counts as one request, including a clarification question. Failed responses and internal retries do not consume additional requests. Unused requests do not roll over. Reaching the AI limit does not block local editing or exports. Current prices and included features are shown on our pricing page.
5. Payments and renewal
Paid orders are sold and processed by Paddle, our merchant of record and authorized reseller. Paddle handles payment collection, applicable transaction taxes and billing documents. Purchases are also subject to Paddle’s buyer terms. The final amount, applicable taxes and billing interval are shown before you confirm checkout.
Pro is billed monthly and renews automatically until canceled. Paid access is granted after payment is verified. We will communicate material price or subscription changes before they apply and obtain consent where required. We will not silently reduce an allowance already purchased for a paid period.
6. Cancellation and refunds
Cancel renewal at any time using “Manage billing / cancel renewal” on the billing page, Paddle’s customer portal linked in your receipt, or Paddle buyer support. Cancellation stops future renewals; access continues through the paid period unless a refund or another valid reason ends it sooner.
Cancellation alone does not refund an existing charge. Refund requests are handled under our refund policy, Paddle’s buyer terms and applicable consumer law.
7. Your content and privacy
You retain your rights in your media and other content. You permit us and our service providers to process the information you choose to send only as needed to provide, secure and support the service. Our privacy policy explains the difference between local media processing and information sent to hosted services.
8. Availability and responsibility
We aim to provide a useful, reliable service, but cannot promise uninterrupted availability or error-free AI output. We are not responsible for problems caused by unsupported files, insufficient device resources or events outside our reasonable control. Nothing in these terms excludes liability or limits any refund, warranty or other right where doing so would be unlawful.
9. Changes to these terms
We may update these terms as the service changes. The effective date appears at the top of this page. We will provide notice of material changes affecting an existing paid subscription before they take effect where required. Contact support if you have questions or want to close your account.